Customer Effort Score (CES) Survey

Measures how easy the task was and asks about friction when effort was high.

3 questions4 logic pathsThis template's questions aren't translated into your language yet — the form will be created in Persian.
Use this template

This template includes the welcome and thank-you screens, the questions and the jump logic below. "Use this template" creates a draft form you can edit.

  1. 1.

    پُرسند انجام کار شما را چقدر آسان کرد؟

    Opinion scale (NPS)

  2. 2.

    بیشترین دشواری کجا بود؟

    Multiple choice

  3. 3.

    چیز دیگری هست که بخواهید با ما در میان بگذارید؟

    Long answer

Thank-you screen

سپاسگزاریم

Customer Effort Score (CES) Survey — Porsand